Accounts Receivable (AR) Follow-Up Services
Comprehensive AR follow-up services to accelerate payments, reduce outstanding balances, and maintain healthy cash flow.
PlusMed Solutions offers comprehensive Accounts Receivable (AR) Follow-Up Services to help healthcare providers accelerate payments, reduce outstanding balances, and maintain a healthy cash flow. Our proactive AR management ensures timely reimbursement and identifies issues before they impact revenue.
What Is AR Follow-Up?
Accounts Receivable Follow-Up is the process of monitoring, tracking, and resolving unpaid insurance claims and patient balances. Without consistent follow-up, claims can remain unpaid for months, resulting in lost revenue and financial inefficiencies. PlusMed Solutions manages this process systematically to improve collection rates and reduce A/R days.
Comprehensive AR Follow-Up Services
Claim Status Monitoring
Our team continuously tracks claims with Medicare, Medicaid, and commercial payers, Primary and secondary insurance claims, and High-dollar and older claims. We monitor each claim's status to ensure timely processing and payment.
Denial and Rejection Resolution
For denied or rejected claims, we identify the reason for denial, correct errors in coding, documentation, or patient information, resubmit claims promptly, and follow up with payers until resolution. This reduces payment delays and prevents recurring issues.
Outstanding Balance Management
We track unpaid patient and insurance balances, categorize them by aging (30, 60, 90+ days), and prioritize follow-up actions to recover revenue efficiently.
Proactive Payer Communication
Our AR specialists contact insurance payers directly to resolve pending claims, address underpayments or partial payments, and clarify claim status and required documentation. Proactive communication minimizes delays and accelerates collections.
Payment Posting & Reconciliation Support
We assist with posting insurance and patient payments accurately, reconciling payments with submitted claims, and identifying discrepancies or short payments. Accurate reconciliation ensures complete revenue capture and financial transparency.
Detailed AR Reporting
PlusMed Solutions provides comprehensive reporting, including aging reports by payer and patient, denial trends and root cause analysis, collection performance metrics, and outstanding claim summaries. These reports help providers make informed revenue cycle decisions.
Key Benefits
Specialties We Support
- Primary Care and Internal Medicine
- Cardiology
- Orthopedics
- Mental Health and Behavioral Health
- Urgent Care
- Physical Therapy and Rehabilitation
- Specialty and Surgical Practices
Why Choose PlusMed Solutions
- Experienced AR specialists dedicated to your practice
- Expertise with Medicare, Medicaid, and commercial payers
- HIPAA-compliant and secure processes
- Scalable solutions for practices of all sizes
- Transparent reporting and proactive follow-up
Get Started Today
With PlusMed Solutions' AR Follow-Up Services, healthcare providers can reduce delayed payments, prevent revenue leakage, and maintain healthy financial performance—while focusing on delivering quality patient care.
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